FAQ

The Slickstream Engagement Suite is free for your first 30 days with our no-risk trial. Afterwards, you'll be charged 12.5¢ for every 1000 pageviews on your site, with a minimum of $25 /month.

So if your site gets 400,000 pageviews in a month, you'll be charged $50. And we guarantee you'll generate more than enough additional revenue to cover the cost.

Check out our full pricing details here.

Everything! When you sign up for our free 30-day Engagement Suite trial, we set your website up with the tools you want, at zero cost to you — we won’t even ask for your credit card information up front. If for any reason you don’t like it, you can cancel at any point during your 30-day trial without paying a dime.

If you decide to subscribe, you will need to provide a credit card at that point. You will not be charged for any previous usage — instead, starting one month later, you will be charged based on actual traffic volume during that month.

Negligibly.

We've put an enormous amount of time, energy, and thought into keeping your site as fast as possible, and are continuously improving. While we would never claim to have zero effect on site speed, it's safe to say our impact is very small.

You can read more about our impact on site speed here.

Your site can be running SlickStream tomorrow, without any complicated technical implementation. Once you've been approved for a trial, we’ll get your site ready to go within hours.

Yes we do! Our underlying recommendation technology is not English-specific, and we have already localized the Engagement Suite for Spanish, German, Portuguese, Czech and more. Reach out to us and we can confirm if we support your language too.

In order to present the best recommendations to your visitors, our content discovery engine has to collect and process every pageview and every click from every visitor to your site. Our cloud computing costs for processing and storage scales with the amount of traffic.

We have plans for this, but currently only support a monthly subscription plan.

First, we hope you and your visitors will love our recommendations, our widgets and what they do.

Second, you should see an immediate increase in revenue from additional pageviews from your visitors. In our case study with Pinch of Yum, we recorded a pageview increase of over 2%, and in most cases we've found the Engagement Suite pays for itself by a significant margin.

Third, and most important, we want to be part of your long-term growth strategy. The best way to grow your site over time is to delight your visitors. Our data shows that return visitors are almost twice as likely to use our widgets, leading us to believe that we are part of the reason they are returning to the site.

Included with Slickstream are comprehensive analytics that will tell you how much our widgets are helping and give you information about how they are being used (including what people are searching for). You can also verify this independently using your own analytics if you prefer.

Adding Slickstream to your site is a one-minute job -- adding an embed code to your pages. Removing Slickstream just requires that you remove that embed code and cancel your subscription. We guarantee that you will generate more revenue than you have to pay us. We also guarantee that you are fully satisfied. You can terminate your service at any time without notice.

Slick Stories are a sequence of short video or image pages with annotations that tell a simple narrative, similar to what you might find on popular social media sites. While those sites want to keep you within their gated ecosystem, we think you should be able to use your content however you want. That's why we've made Slick Stories easily creatable, sharable and embeddable. 

Slick Stories are currently in beta, and will be free to existing Engagement Suite customers for the duration of the beta program. Once we launch to the general public, they will cost $0.05 per 1,000 pageviews with an embedded story.

Yes. There are many ways that Slick Stories can increase revenue from your site. We plan to allow publishers to place ads within stories via their existing ad networks. Stories are also a great opportunity for sponsored content. And for corporate sites and e-commerce sites, good stories are sure to increase engagement.

Absolutely. Whether you want to embed on your website or link to a standalone page, Slick Stories adapt beautifully to the device and location they are being viewed on.

All you need is a browser to create and edit your stories. You can do it on your phone or desktop computer. If you're familiar with creating stories on your social media accounts, you'll find it very similar.

Yes! You own the content that you upload to social media. You can download that content (excluding any material like music that you don't have the copyright for) and use it to create a Slick Story. Some app-specific concepts (like swipe-up gestures) may not translate directly, but can usually be adapted easily to the web.

Slick stories are currently in beta, and if you're an existing Engagement Suite user you're eligible to give them a try (join our waitlist here). We'll be making stories more widely available later this year though, so stay tuned!

Great question — you've worked hard on your site, and you want to know that we're actually going to help you. Here are a couple of reasons to give us your trust: 

1. We've got a whole heap of happy customers.
2. We're real people, with serious tech experience.
3. We offer a no-risk 30-day free trial for our Engagement Suite! It includes every feature in the full product and can be set up in just a couple days. 

No problem! Contact us now and we'll get back to you as soon as we can.