Support Resources

Posts about:

Engagement Suite

How To Pin A Post Recommendation

You can designate a specific post to become a "pinned recommendation".  This means this designated post will appear first in the filmstrips with have a small "pin" indicator and a slightly different background color to draw visitors' attention to it.  You can also set an expiration date for this pinned post or leave the expiration date blank if you'd like to keep the pin indefinitely.

To pin a post, go to Config in your portal.  Select the Site Wide tab, then select Recommendations.

Read More

Why You Shouldn't Defer Or Lazy Load Slickstream

Given the importance of performance scores for websites, minimizing load time is very important.  So you may be using techniques or plugins that will defer certain scripts from loading immediately.  For Slickstream, it's important to understand the trade-off between user experience and potential performance gains, particularly as Slickstream's code is designed to have a negligible impact on load time.
Read More

How To Add An Admin Email To Your Slickstream Account

To add an additional administrator to one of your Slickstream sites, go to your portal for that site, select the Config tab and then the Site Wide tab.  From there select General and look for the Site Admins box.  Add the email address for the person you wish to add as an administrator.  Remember that your new administrator will need to sign up to create a Slickstream account and access your portal.

Read More

Featuring Categories

When the Slickstream search panel opens, we immediately display groups of content to offer visitors options before they even enter a search query.  Think of this as using the space below the search box to "advertise" your own content.  Across our customers we see that a substantial number of visitors immediately click through to these options.  

Read More