Support Resources

Below are the steps to follow to add each of the Engagement Suite story components to your site.

Note, the WordPress shortcode and widget options are only available in version 1.1.9 or later of the Slickstream WordPress Plugin.

As the Slickstream filmstrip is often injected fairly high up on posts it can lead to problems with Cumulative Layout Shift (CLS).

All Slickstream components can be added to WordPress websites by using a widget or a shortcode.  Below are the details for each Slickstream component.

Starting at around 2:20AM Pacific Time today, Slickstream services for most of our customers were affected by a major network outage at our data center provider, OVH.  

1/7/2021 10:48 AM PST:  All services have been restored

All services have been restored.  We're extremely sorry for the loss of service.  We will be investigating further and will be looking for ways to avoid this again in future.

1/7/2021 10:29 AM PST:  Services coming back online

Services for most customers are coming back online.  We are now reviewing to ensure everything is returning properly into service.

1/7/2021 10:07 AM PST:  All services OFFLINE

This article explains how to configure the messages your visitors will see in the sign up/in flow on your site.

Slickstream collects and stores lots of first-party data on behalf of its customers. By the nature of what Slickstream does, on each pageview we know a lot about the viewer. As a Slickstream customer, this information is yours to use as you see fit.

Slickstream is a service that operates in the cloud, not inside WordPress or any other CMS.  Slickstream builds an index for your site in the same way Google does by regularly processing your sitemaps and crawling your pages to keep up with any changes.

The Slickstream Content Grid is a grid of posts that is typically added below your content or in the sidebar of your post