Starting at around 2:20AM Pacific Time today, Slickstream services for most of our customers were affected by a major network outage at our data center provider, OVH.
Kingston is the CEO/CTO of Slickstream.
Slickstream collects and stores lots of first-party data on behalf of its customers. By the nature of what Slickstream does, on each pageview we know a lot about the viewer. As a Slickstream customer, this information is yours to use as you see fit.
We had a full system outage for Engagement Suite customers for 31 minutes starting at 15:28PM Pacific Time on July 7, 2020. The only impact to customer sites would be that Slickstream widgets would not have loaded during that time. The sites should, otherwise, have continued to work unaffected.
We are often asked about how Slickstream builds and maintains an index of each of our customer's sites. And people want to know how fast they should expect our index to be updated after content is added or changed or deleted. If you want these answers, you've come to right place!
Many of our publishers use Google Analytics to evaluate their site's performance. We've now made it possible to learn more about how Slickstream is being used within your Google Analytics. This can be particularly helpful when you are trying to understand user behaviors or when you are looking for usage patterns or running A/B tests.