Support Resources

Posts by:

Slickstream Engineering

The Slickstream engineers themselves

Service Outage: 01/07/2021

1/7/2021 10:48 AM PST:  All services have been restored

All services have been restored.  We're extremely sorry for the loss of service.  We will be investigating further and will be looking for ways to avoid this again in future.

1/7/2021 10:29 AM PST:  Services coming back online

Services for most customers are coming back online.  We are now reviewing to ensure everything is returning properly into service.

1/7/2021 10:07 AM PST:  All services OFFLINE

Read More

Service Outage: 07/07/2020

We had a full system outage for Engagement Suite customers for 31 minutes starting at 15:28PM Pacific Time on July 7, 2020. The only impact to customer sites would be that Slickstream widgets would not have loaded during that time. The sites should, otherwise, have continued to work unaffected.

Read More