Support Resources

Now that you have Slickstream deployed across your site here are some things to consider to get the most out of our features.

Slickstream publishers may see browser or mobile friendly test errors in the Google Search Console that are generally described as WebSocket connection failures and are attributed to the slickstream.com domain.  Examples are shown below.  These failures are benign.

Below are instructions for how to add Slickstream to a Shopify store.

We had a full system outage for Engagement Suite customers for 31 minutes starting at 15:28PM Pacific Time on July 7, 2020. The only impact to customer sites would be that Slickstream widgets would not have loaded during that time. The sites should, otherwise, have continued to work unaffected.

Slickstream now supports email integration with ConvertKit. That means that if you manage newsletter subscribers using ConvertKit, you can automatically upload all sign-ups on your website via Slickstream.

Here is how to do that:

Slickstream suffered a partial system outage starting at 5:18PM Pacific Time on Saturday, June 20, 2020. The outage lasted until 6:43PM at which point the problems were fully resolved.

We are often asked about how Slickstream builds and maintains an index of each of our customer's sites. And people want to know how fast they should expect our index to be updated after content is added or changed or deleted. If you want these answers, you've come to right place!

Site accessibility is extremely important for many reasons. Beyond the obvious necessity for those with disabilities, designing your site with accessibility in mind benefits people on mobile devices, those with slower connections, and makes it easier for search crawlers to make sense of your content.