Support Resources

Service Outage: 07/07/2020

We had a full system outage for Engagement Suite customers for 31 minutes starting at 15:28PM Pacific Time on July 7, 2020. The only impact to customer sites would be that Slickstream widgets would not have loaded during that time. The sites should, otherwise, have continued to work unaffected.

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How Does Slickstream Index Site Content?

We are often asked about how Slickstream builds and maintains an index of each of our customer's sites. And people want to know how fast they should expect our index to be updated after content is added or changed or deleted. If you want these answers, you've come to right place!

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