Support Resources
Adding Fonts to Stories
You may find that you want to use fonts other than those already built into the Slickstream Story editor. This article explains how to add Google Fonts to your Slickstream Channel so that they are available when building your stories.
Reducing Jitter and Improving CLS
CLS is a key metric of Google's Web Vitals. Slickstream's static Filmstrip may contribute to CLS but that can be addressed using the Slickstream plugin or by manually adding a container to your site.
Injecting Ads in Search results
Slickstream provides a way for ad providers to inject advertisements into Slickstream’s search results.
Getting the Most Out of Slickstream
Now that you have Slickstream installed on your site, you'll start to see visitor engagement take off. You can make configurations to create an even more premium site experience and add new features that take engagement to the next level.
Check out this article on configuring Slickstream in the portal.
Google Search Console Browser Errors With Slickstream
Slickstream publishers may see browser or mobile friendly test errors in the Google Search Console that are generally described as WebSocket connection failures and are attributed to the slickstream.com domain. Examples are shown below. These failures are benign.
Slickstream Integration With Shopify
Below are instructions for how to add Slickstream to a Shopify store.
Service Outage: 07/07/2020
We had a full system outage for Engagement Suite customers for 31 minutes starting at 15:28PM Pacific Time on July 7, 2020. The only impact to customer sites would be that Slickstream widgets would not have loaded during that time. The sites should, otherwise, have continued to work unaffected.
ConvertKit Integration
Slickstream now supports email integration with ConvertKit. That means that if you manage newsletter subscribers using ConvertKit, you can automatically upload all sign-ups on your website via Slickstream.
Here is how to do that:
Service Outage: 06/20/2020
Slickstream suffered a partial system outage starting at 5:18PM Pacific Time on Saturday, June 20, 2020. The outage lasted until 6:43PM at which point the problems were fully resolved.