Support Resources

We've often been asked about differences that people see in traffic counts when comparing data from Google Analytics with data from Slickstream over the same period. Why are they not identical?

If you see a note on one of your invoices that shows a credit because of an adjustment based on pageview auditing, you might be wondering what that's about.

Slickstream's favoriting system allows your visitors to show their appreciation for a post or page and also allows them to build and store a list of their favorite posts on your site.  You can read more about it here.  This system also serves as a membership system and can be used to increase the number of email addresses you collect from your visitors.

As with other caching plugins, Slickstream needs to be excluded from Autoptimize optimization.  Here are instructions.

Many of our publishers use Google Analytics to evaluate their site's performance. We've now made it possible to learn more about how Slickstream is being used within your Google Analytics. This can be particularly helpful when you are trying to understand user behaviors or when you are looking for usage patterns or running A/B tests.

There are two ways to add the Slickstream embed code to your site.  For an overview of these options see this article.

Below are instructions to install the Slickstream plugin.

Slickstream typically adds a floating search button to the bottom-right corner of your pages. Tapping on that will open the search panel. We often hook your existing search buttons and bars so that they also open the search panel automatically.

If you would like to add a link to Slickstream Search to your menu bar, here are the instructions.

The 'Favorites' system in the Slickstream Engagement Suite encourages visitors to sign in so that they can save and sync their favorites across all of their devices. If and when they sign in using this system, we collect their name and email address into your site's membership list. On the sign-up form, we ask them whether it is okay to contact them about new content. (You can customize the text in this checkbox if you want to request a different permission.)