Support Resources

We are often asked about how Slickstream builds and maintains an index of each of our customer's sites. And people want to know how fast they should expect our index to be updated after content is added or changed or deleted. If you want these answers, you've come to right place!

Site accessibility is extremely important for many reasons. Beyond the obvious necessity for those with disabilities, designing your site with accessibility in mind benefits people on mobile devices, those with slower connections, and makes it easier for search crawlers to make sense of your content. 

We've often been asked about differences that people see in traffic counts when comparing data from Google Analytics with data from Slickstream over the same period. Why are they not identical?

Slickstream's Favorites feature allows visitors to show appreciation for a post or page and store those favorites on your site. You can read more about it here.The feature is also a membership system that increases the number of email addresses you collect. 

You can choose whether your visitors must sign in before they can favorite a post in the Slickstream portal. 

Config > Site Wide > Membership > Favorites Sign-in Required > turn toggle on

As with other caching plugins, Slickstream needs to be excluded from Autoptimize optimization.  Here are instructions.

Many of our publishers use Google Analytics to evaluate their site's performance. We've now made it possible to learn more about how Slickstream is being used within your Google Analytics. This can be particularly helpful when you are trying to understand user behaviors or when you are looking for usage patterns or running A/B tests.

There are two ways to add the Slickstream embed code to your site.  For an overview of these options see this article.

Below are instructions to install the Slickstream plugin.